JCAQUA represents innovative water technology solutions. We focus on developing high-performance, energy-efficient water treatment equipment, committed to providing reliable water quality management solutions that help our customers use water resources effectively.

Our manufacturing factory is located in Guangzhou, covering an area of ​​60,000 square meters, with advanced equipment and strong production capacity. Our factory has passed ISO9001 quality management system certification, ensuring that every product meets international quality standards.

You can always reach out to our after-sales service team. Our experienced support staff undergoes six months of training on our products, enabling them to quickly address customer issues and provide one-on-one professional guidance.

If you're interested in becoming a distributor, please contact us immediately. Potential partners should have industry experience and sales channels, and they will undergo our technical and product training. Currently, we have over 50 distributors worldwide, covering markets in Europe, Southeast Asia, and the Middle East.You can always reach out to our after-sales service team. Our experienced support staff undergoes six months of training on our products, enabling them to quickly address customer issues and provide one-on-one professional guidance.

Our products are widely recognized for their exceptional efficiency and durability, leveraging advanced technology to deliver significant energy savings. For instance, our heat pumps achieve a COP (Coefficient of Performance) rating of up to 6.0, showcasing superior energy efficiency compared to industry standards. Similarly, our saunas utilize advanced insulation materials that improve energy retention, resulting in lower operational costs and enhanced user comfort.

In the design process, our product managers ensure comprehensive functionality while optimizing for user experience across various applications. This includes rigorous testing during development to enhance performance without sacrificing essential features. Our bathtubs feature ergonomic designs and integrated heating systems, providing a luxurious experience while maintaining energy efficiency.

Our state-of-the-art manufacturing facility, spanning 60,000 square meters, employs advanced techniques and quality controls to ensure that each product meets the highest safety and reliability standards. For example, our pool filtration systems are designed with innovative technology that reduces energy consumption by 30% compared to traditional systems.

From a sales perspective, we provide customized solutions tailored to the specific needs of each client, ensuring 360-degree support and maximizing customer value. Our goal is to empower customers by offering products that deliver the best return on investment.

Moreover, our commitment to exceptional lifetime after-sales service sets us apart in the industry. We ensure that our customers have peace of mind, backed by a dedicated support team trained to address any issues efficiently, thus fostering long-term satisfaction and loyalty.

Our products are widely used in commercial, industrial, hotel and resort, private, spa, and water park applications. For instance, the JCAQUA Swimming Pool is utilized in over 200 five-star hotels and 150 sports centers globally.

Yes, we provide flexible ODM and OEM services to tailor products to specific customer requirements, ensuring our partners have a unique competitive edge in the market.

You can find detailed specifications, operation instructions, and energy analysis reports on our website or by downloading our product technical manuals. For example, the JCAQUA commercial pool heat pump has a COP rating of up to 6.0, delivering efficient heating even in cold weather.

User manuals are available on our website or can be downloaded as electronic user guides. We also provide lifetime product explanations through our after-sales service, along with video tutorials to help customers operate and maintain their equipment easily.

Our standard shipping time is between 2 to 4 weeks, while custom products may take 6 to 8 weeks. We have an advanced logistics system to ensure that products are delivered quickly and safely, achieving a 95% on-time delivery rate in 2023.

You can reach our sales staff or the official after-sales center through various channels, including phone, email, Facebook, and other social media platforms. We're here to assist you with any inquiries or support you may need!

In addition to standard after-sales service, we offer online technical support, product training, and customized energy assessments. Last year, our customer satisfaction rate reached 98%, with 85% of customers reporting that their issues were resolved within 24 hours.

We provide not only troubleshooting and repairs but also regular maintenance plans. 85% of our customers have indicated that our proactive maintenance services effectively extend the lifespan of their products. Furthermore, we offer a remote monitoring system that allows real-time tracking of equipment status to prevent major issues.

Yes, we offer warranties ranging from 2 to 5 years, depending on the product type. Our heat pumps typically include a warranty for the compressor and the entire unit. Distributor customers can also opt for extended warranty services for lifelong peace of mind.

Yes, our products have received multiple international certifications, including CE, RoHS, and TUV. For instance, our sauna equipment complies with the EN60335-2-53 standard, ensuring safety and environmental friendliness. Additionally, our heat pumps meet the European ERP energy efficiency standards.

We ensure long-term satisfaction through high-quality products, robust after-sales support, and ongoing customer satisfaction surveys. In 2023, we achieved a customer satisfaction rate of 98%, with 75% of customers making repeat purchases or recommending our products to others.